We Offer Professional Digital Call Recording Equipment And Software Management Tools From Intelligent Recording, The Leader In Cost-Effective True Digital Call Recording.

Why should a business record phone calls?
There are four fundamental reasons why an organization may wish to record their telephone calls.                    

  • Improve customer service

  • Record transactions of value

  • Comply with industry regulations

  • Increase security & avoid abuse

Intelligent Recording brings you XtR Professional, a suite of hardware and software modules that combine to offer a powerful, flexible and easily expandable Digital Call Recording solution for your business.  You can start today with just a single extension of Call Recording and expand in stages with centralized recording, sophisticated reporting and agent call grading as your business demands, or your budget allows.

All of the Xtension Recorder Digital recording connectivity solutions use Intelligent Recording's powerful 'PBX-2-USB' technology to deliver superb performance at ground breaking prices.                    

Digital 01 Features

The Xtension Recorder Digital 01 USB device is a low-cost extension desktop True Digital connector and comes complete with our XtR Desktop applications software.

  • Connects to the digital extension wiring at your desktop

  • Is compatible with most major PBX types

  • Easy Plug 'n' Play USB connection

  • Superb fully digital sound quality

  • Uses PBX digital information such as Caller ID (on most models)

  • Records calls locally or across a network with XtR Desktop software (included)

  • Multiple units can be used (up to 20) on one PC with our XtR BackOffice

  • Multiple PCs can be networked and calls stored in a centralized location

Digital 04 Features

Digital 04 includes XtR Call Manager Supervisor, a sophisticated supervisor search and playback application, which is part of the XtR Professional range of Digital Call Recording solutions from Intelligent Recording.

  • Mix any combination of digital and analogue connections

  • Caller ID and digits dialed recorded

  • Audio balancing on per port basis

  • Store calls anywhere on your network

  • 'Ignore' short calls setting - eliminates very short recordings

  • Archive management on a per channel basis

  • Simple to set-up and change as needed.

  • Connects to the digital extension wiring in the PBX switch room

  • Superb entry level product with 4 extensions per unit

  • Up to 12 units can be used (up to 48 extensions) on one PC

  • (Multiple PCs can be used to increase Capacity)

  • Is compatible with most major PBX types

  • Easy Plug n' play USB connection

  • Superb fully digital sound quality

  • Uses PBX digital information such as Caller ID

  • Complete with XtR BackOffice and Call Manager Supervisor to deliver high performance with a low price.

Digital 16 Features

The XtR Professional Digital 16 device is a 1U rack mounted stackable 16 extension connector designed to be installed in your equipment room to monitor multiple extensions on one server. Digital 16 is designed for higher density applications.

  • Connects to the digital extension wiring in the PBX switch room

  • Rack mounted product with 16 extensions per unit

  • Up to 4 units can be used (up to 48 extensions) on one PC/server

  • (Multiple PCs can be used to increase Capacity)

  • Is compatible with most major PBX types Easy Plug n' play USB connection

  • Superb fully digital sound quality

  • Uses PBX digital information such as Caller ID

  • Complete with XtR BackOffice and Call Manager Supervisor to deliver high performance with a low price.

Digital 16 includes XtR Call Manager Supervisor, a sophisticated supervisor search and playback application, which is part of the XtR Professional range of Digital Call Recording solutions from Intelligent Recording.

XTR Reporter Pro Basic Features

XTR Reporter Pro Advanced Features

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